ELEVATE
Privilege Guest v 3.0 is the supreme customizable hotel guest app and room service app, tailored to serve your discerning guests on any device. Our "mix and match" modules allow you to select features that perfectly align with your unique hospitality establishment's needs and goals, ensuring a truly personalized experience.
Extend your guests with added privacy, enhanced security, accuracy, and convenience in service requests. Your branded hotel guest app or room service app can be deployed in just
72 hours.
Partnered with Amazon Web Services, we guarantee unparalleled data security, speed, and reliability. We’re also GDPR-ready and compliant.
Guests can access services onsite, off-property, or in-room via any device. Improve your hotel's guest management, operating efficiency, and elevate the guest experience. Boost in-room dining revenue with zero transaction fees.
The Journey Begins At Arrival
Online Room Service & Concierge
Need More King Feather Pillows?
Request With Just A Few Touches
- Enhance accuracy in requests
- Guests can select a date & time
- Route to dispatcher, team or provider
- Confirmation emailed to guests
- SMS sent to guest & provider
Option to integrate with the world's leading task managers
Guest management can delegate, monitor, track and collaborate with team, service providers on the cloud via their mobile devices.

Elevate In-Room Dining Ordering & Revenue
Flexible Menu Styles
a) Image Menu:
Display text & images with zoom effect.
b) Text Menu:
A simple list of food items with no images.
Guest Experience
- Zero transaction fees. Keep 100%
- Options to choose variety of sides
- Guests can type instructions
- Upsell 'You May Also Like' items
- Charge to room & cashless tipping
Manage Orders With A Connected Kitchen
Track / Manage Orders
Update order status as processing, ready for pickup, out for delivery, or delivered on any device.
- Manage pending orders
- Toggle switch for sold-out items
- Edit, remove, or add new items
- Analyse data & revenue
Advanced Table Bookings System
Google Booking Integration
Monetize via e-Wallet
& Gift Cards
Issue, Track & Manage Balances
As an option, you can offer guests a branded eWallet, digital or physical gift cards.
Guests can purchase any amount and redeem against their balances. Our robust system allows admin or guests to view, reload, and manage their balances anytime.
We offer zero transaction fees. You keep 100%
Option To Connect
Spa & Resort Activities
Spa & Resort Activity Reservations
- Funnel booking leads to in-house or third-party spas & providers
- Accept online payments for reservations to avoid no-shows
Connect your spa or providers with your branded hotel guest app to streamline bookings, payments, and reduce no-shows.
Our hotel guest app system allow providers to sync their calendars via Google, Microsoft, Outlook, Apple, or iCloud to share real-time availability. Providers may connect their merchant accounts (Stripe or PayPal) to accept advance payments.
Elevate Your Guest Experience with
Curated Local Experiences
Sophia AI - Personal Voice Assistant & Concierge
- Personalized Recommendations: Tailored to your guests' interests and preferences
- Increased Revenue: Offer additional revenue-generating opportunities
Option To Connect
Enhanced Private Chauffeur
E-Butler Services
& Personal Chat & Video Assistance
For some exclusive hotels, the butler service embodies the brand's tradition, commitment to providing a personalized and luxurious experience.
Privilege Guest v 3.0 leverages personal chat assistance securely via your branded hotel guest app. Guests can chat directly with your guest management team, assisted by A.I. chatbots, or in-person with an assigned butler.
Our AI Meeting Assistant uses Microsoft Azure services, which are HIPAA compliant and comply with the General Data Protection Regulation (GDPR).
Option To Integrate POS & PMS
Our hotel guest app and room service app offer a seamless in-room dining experience for guests to charge their meals to their room bill. Our central dashboard provides front-desk, easy access to guest expenses, reports and printable invoices. If POS integration is required, we offer several options.
We can also link with any PMS.
Centralized Guest Management
Analytics To Quantify Performance
Track sales revenue performance
Manage secure access
Monitor & manage guest service orders
Track guest usage & engagement metrics
Capture insights of your customer base
World Class Security & Speed. GDPR Compliant
We partner with the top global provider to guarantee unparalleled data security and lightning-fast speed.
Launch New Products & Services With Speed
Launch & promote new products and services with speed reducing the cost of printing. Drive traffic toward your new products or services with a simple pop-up on the room service app.
Departed Guests Services
As the hotel guest app remains in your guests' mobile devices, Privilege Guest v 3.0 can continue to communicate with departed guests via chat messaging.
What Leaders In Hospitality Are Saying
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Experience it for yourself on any device
Some Of Our Clients & Partners
